Terms, in plain English
This is how working with us works. It's written to be read, not skimmed past. Questions about any of it: 0493 406 207 or will@wvvstudios.com.
The agreement
No signatures. Before any build starts we email you exactly what's included, the price and the payment schedule. You reply saying you're happy, and that's our agreement. The email is the record for both of us.
The preview
The preview is free, with no obligation and no payment details. If you decide not to go ahead, we delete it. It stays our work until a build is commissioned; after that it becomes the first draft of your site.
Payment
The one-time setup fee is paid when you say yes, by bank transfer. The monthly plan starts the day your site goes live and is collected by direct debit from your nominated Australian bank account, which you authorise through a secure link we send on launch day; a card option is available on that link if you prefer. We never hold your bank or card details ourselves, our payment processor Stripe does. Work pauses on overdue payments.
Scope and revisions
Two consolidated revision rounds are included in every build; round two is a polish pass, not a redesign. Work beyond your plan's scope (new pages, redesigns, new features) is quoted in writing first, and nothing starts before you approve it. No surprise invoices.
The monthly plan
Your plan covers looking after the site: hosting, SSL, daily backups, security and software updates, uptime monitoring, support, and unlimited small edits. An edit is a change to what's already there, such as prices, hours, contact details, services, or a photo swap. New pages, redesigns and new features are quoted separately before any work starts. The plan is month-to-month.
Ownership
Your domain is registered in your name from day one and your content is always yours. After 12 paid months, the site itself (code, design, everything) transfers to you outright. Third-party assets (fonts, stock media, plugins) stay under their own licences.
Leaving
Cancel anytime; you keep your domain and content, and we help you move within 30 days. Want the site itself before 12 paid months? Pay out the balance of the 12 and take everything.
What we don't promise
Google rankings, traffic volumes, enquiry numbers, or anything else outside our control. We build fast, accessible, well-structured sites, we do the work we've listed, and we keep every promise that's ours to keep. Nothing in these terms limits your rights under Australian Consumer Law.
WVV Studios · sole trader, ABN 26 212 435 510 · Geelong, Victoria. Last updated July 2026.